A Complete Inbox to Help Your Team Work Better
Gustave Connect provides a powerful inbox that centralizes all your guest communications, enhances team collaboration, and leverages AI to deliver exceptional service.
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Conversation Management
See Different Channels
WhatsApp, Instagram, Website Chat, Email etc.
Search or Apply Filters
Search bar with options to filter statuses: resolved, unanswered, and archived.
Manage Subjects and Hand-off
Label the conversations with relevant subjects. Facilitate the automatic or manual transfer of conversations from AI to agents or between agents.
AI Functionalities
Response generation
Support agents can get help from the AI to answer the question.
Translation
Agent's answer can be translated into the guest's language.
Conversation summary
Facilitate the hand-offs with AI-generated conversation summaries.
Message Options
Don't limit your chats to just text messages.
Different formats
Text, image, URL link, PDF, voice.
Templates
Message templates, which also include WhatsApp.
Guest Details
We can integrate your guest data with our inbox, enabling both agents and AI to produce more personalized responses.
Analytics
Gustave Connect not only provides a tool for managing conversations but also maximizes their potential, thanks to the AI-driven analytics we utilize.
- •Access the database of conversations, ask questions about the interactions.
- •Know what actually is discussed in the conversations.
- •Get channel-based insights.
Booking Offer
Gustave Connect's booking engine works smoothly with your booking platform, making the reservation process simpler during conversations. This setup reduces the chances of losing potential guests because of a complicated booking experience.
Seamless Integration with Your Existing Systems
Gustave Connect's enterprise-grade inbox integrates with your existing PMS, CRM, and booking engine to provide a complete view of your guest journey.
- Connect with popular PMS systems
- Sync guest data with your CRM
- Integrate with your booking engine
- Custom API integrations available
Ready to Transform Your Guest Communications?
Experience the power of Gustave Connect's unified inbox. Schedule a demo today to see how it can help your team work better.